Access Control Servers

Why ACS?

It is no joke when a Security, Automation or Access Control System goes down. Your customers rely on these systems for important functions. Whether it is a workstation, server or network that goes down, it means pain for your customer and a service call for you the integrator.

Many things can cause these problems. Here are just a few:

Operating System updates that conflict with your application
Hardware failures
New software installations that conflict with your application
User errors
Firewall configuration changes
Active Directory issues
Security Policies

These problems are rarely the fault of the Systems Integrator, but due to the urgent and critical nature of security systems the first call is always to you. This almost always means a costly service call, and it usually goes something like this:

A customer calls with a problem.
You dispatch a technician to the site.
Your technician calls the Security or AC System Manufacturer for help.
Together they try to determine what the cause of the problem is.
Is it the system, the workstation, the server, the network, or the operating system?
Do new parts need to be shipped and installed?
Does software need to be reloaded and databases re-installed?
Do systems now need to be reconfigure and users recreated?
Was the data backed up?
Was the original configuration documented enough to get the system back on line? And can you find it?
How long will this take: hours, days, weeks?
And most importantly can you and your customer afford all this time and stress?

The ACS Solution

How would you like a clearly defined path to a fast recovery? Because that is exactly what we offer!

Here's How

We start with Intelligent Design. Every system we sell has been designed using carefully selected top-of-the-line components. We look first at stability and longevity, because we hate it when our equipment breaks. That's why we use the very best components from Intel, AMD, Western Digital and Crucial; all chosen for their high MTBF (Mean Time Between Failure) ratings and excellent warranties. Next we look at performance and availability. We like powerful rock solid designs that stay consistent for at lease 18 month. This makes installations and service much easier because your technicians will really get to know these systems.